Assessor Resource

SIFXIND002
Work effectively in the funeral services industry

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the performance outcomes, skills and knowledge required to work within the cemeteries and crematorium, embalming and funeral directing sectors of the funeral services industry. It applies to all staff working autonomously or under supervision within the funeral services industry, whose work is performed according to work health and safety, relevant legislation and workplace policies and procedures.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop funeral services knowledge and skills.

1.1 Access and review sources of information on the funeral services industry.

1.2 Develop knowledge of the historical context of the sectors of the industry and its influence on current practice.

1.3 Recognise ethical and legal issues of significance to the industry.

1.4 Become aware of current and emerging issues that impact on the Australian funeral services industry.

1.5 Obtain information to assist with effective work performance within the funeral services industry.

1.6 Develop and maintain knowledge of the local region and Australian funeral services industry.

2. Identify and comply with workplace requirements.

2.1 Comply with relevant legislation and workplace policies and procedures.

2.2 Comply with own job role and designated responsibilities.

2.3 Prioritise and complete tasks within designated timelines according to workplace requirements.

2.4 Monitor and review work outcomes and document where required.

2.5 Identify areas for improvement and implement where appropriate according to workplace policies and procedures.

3. Work effectively with others.

3.1 Develop and apply knowledge of funeral services industry protocols.

3.2 Use effective communication strategies when dealing with others in workplace.

3.3 Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop funeral services knowledge and skills.

1.1 Access and review sources of information on the funeral services industry.

1.2 Develop knowledge of the historical context of the sectors of the industry and its influence on current practice.

1.3 Recognise ethical and legal issues of significance to the industry.

1.4 Become aware of current and emerging issues that impact on the Australian funeral services industry.

1.5 Obtain information to assist with effective work performance within the funeral services industry.

1.6 Develop and maintain knowledge of the local region and Australian funeral services industry.

2. Identify and comply with workplace requirements.

2.1 Comply with relevant legislation and workplace policies and procedures.

2.2 Comply with own job role and designated responsibilities.

2.3 Prioritise and complete tasks within designated timelines according to workplace requirements.

2.4 Monitor and review work outcomes and document where required.

2.5 Identify areas for improvement and implement where appropriate according to workplace policies and procedures.

3. Work effectively with others.

3.1 Develop and apply knowledge of funeral services industry protocols.

3.2 Use effective communication strategies when dealing with others in workplace.

3.3 Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access and review sources of information on the funeral services industry. 
Develop knowledge of the historical context of the sectors of the industry and its influence on current practice. 
Recognise ethical and legal issues of significance to the industry. 
Become aware of current and emerging issues that impact on the Australian funeral services industry. 
Obtain information to assist with effective work performance within the funeral services industry. 
Develop and maintain knowledge of the local region and Australian funeral services industry. 
Comply with relevant legislation and workplace policies and procedures. 
Comply with own job role and designated responsibilities. 
Prioritise and complete tasks within designated timelines according to workplace requirements. 
Monitor and review work outcomes and document where required. 
Identify areas for improvement and implement where appropriate according to workplace policies and procedures. 
Develop and apply knowledge of funeral services industry protocols. 
Use effective communication strategies when dealing with others in workplace. 
Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities. 
Access and review sources of information on the funeral services industry. 
Develop knowledge of the historical context of the sectors of the industry and its influence on current practice. 
Recognise ethical and legal issues of significance to the industry. 
Become aware of current and emerging issues that impact on the Australian funeral services industry. 
Obtain information to assist with effective work performance within the funeral services industry. 
Develop and maintain knowledge of the local region and Australian funeral services industry. 
Comply with relevant legislation and workplace policies and procedures. 
Comply with own job role and designated responsibilities. 
Prioritise and complete tasks within designated timelines according to workplace requirements. 
Monitor and review work outcomes and document where required. 
Identify areas for improvement and implement where appropriate according to workplace policies and procedures. 
Develop and apply knowledge of funeral services industry protocols. 
Use effective communication strategies when dealing with others in workplace. 
Share personal workplace strengths with other team members and seek support from peers and supervisors to build on skills gaps within context of required work activities. 

Forms

Assessment Cover Sheet

SIFXIND002 - Work effectively in the funeral services industry
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Assessment Record Sheet

SIFXIND002 - Work effectively in the funeral services industry

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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